Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: March 21, 2026
Introduction
At JustInTime ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.justintime.co.ke or use our mobile application and services.
By using JustInTime, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- •Name, email address, phone number, and postal address
- •Profile information, including profile photo and bio
- •Payment information (processed securely through third-party providers)
- •Identity verification documents (for service providers)
- •Communications with us and other users through our platform
Automatically Collected Information
When you use our services, we automatically collect certain information, including:
- •Device information (device type, operating system, browser type)
- •IP address and general location data
- •Usage data (pages visited, features used, time spent on platform)
- •Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- •Providing, maintaining, and improving our services
- •Processing transactions and sending related information
- •Facilitating connections between clients and service providers
- •Sending you technical notices, updates, and support messages
- •Responding to your comments, questions, and customer service requests
- •Monitoring and analyzing trends, usage, and activities
- •Detecting, preventing, and addressing fraud and security issues
- •Personalizing your experience and delivering relevant content
- •Sending marketing communications (with your consent)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
SSL/TLS encryption for data transmission
Secure data storage with encryption at rest
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Request a copy of the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Object to processing of your personal information
Request restriction of processing your information
Request transfer of your information to another service
To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Phone
+254 790 670 542Address
JustInTime
Nairobi, Kenya